Returns & Exchanges
At Bagstore, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unused items in their original packaging. Whether you have changed your mind or need a different style, our team is here to ensure a smooth exchange or refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your handbag in its original dust bag and box, ensuring all tags are still attached and the protective plastic is intact.
Affix Shipping Label
Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated courier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing